Supraja Hotels

Refund Policy

Cancellation and refund eligibility depend on the booking channel, tariff conditions and timing of cancellation.

For direct bookings, eligible refunds will be processed after verification and approval.

Refund timelines may vary depending on payment method and banking procedures.

Non-refundable promotional bookings may not qualify for refunds.

Guests are encouraged to contact the hotel directly regarding any refund or cancellation enquiries.